Shipping and Handling
- All yarn is here in Australia now, and will be sent from, or is available for pickup from Ringwood East, Victoria.
- Flat rate shipping of $11 for Australian standard shipping. Tracking included.
- Items will be posted within 3 business days of receiving payment.
- International shipping to New Zealand, United States, Canada and the United Kingdom only. Tracking included.
- I do not accept any responsibility for any customs related issues, costs, or refusals.
- Please investigate if you are concerned about your country’s customs laws or costs, before purchase.
Shipping Times and Costs
- Australia *** 2 – 6 bus. days *** $11 flat rate
- All prices are shown in Australian dollars.
Shipping Times | Up to 250g | Up to 500g | Up to 1kg | Up to 2kg | |
New Zealand | 6-9 bus. days | $16 | $20 | $26 | $43 |
USA & Canada | 7-11 bus. days | $22 | $29 | $42 | $71 |
UK | 6-9 bus. days | $27 | $34 | $48 | $78 |
These times are standard as per Australia Post/Sendle delivery times and do not apply when there are shipping delays or unexpected circumstances.
Payment Policies:
I accept Paypal and Credit Card payments.
Return Policies:
- Domestic returns accepted if item is in original and unwashed condition, with all tags attached and returned within 30 days.
- Buyer pays return postage.
- Any returns will receive a coupon/coupons to the value of your purchase minus shipping (no refunds given)
- International returns not accepted.
Coupon Policies:
- Unless otherwise stated, discount coupons are strictly limited to one use per individual, per billing email and delivery address.
Need help?
Ultimately, I want you to be happy, so please contact me if you have any issues, concerns or questions. 😊